FAQs
About the program
What is Cashmere Rewards?
What is Cashmere Rewards?
Cashmere Rewards is our loyalty and referral program designed to sweeten every moment you spend with us. Earn points for shopping, engaging with our brand, and sharing the love, then redeem those points for real savings on your favourite products.
How do I join Cashmere Rewards?
How do I join Cashmere Rewards?
Joining is completely free and easy. Simply create an account through the rewards popup or account icon on our website and you’ll automatically start earning points on eligible activities right away.
Where can I view my points balance and rewards?
Where can I view my points balance and rewards?
Log in to your account and head to the Cashmere Rewards panel. There, you’ll find your current points balance, reward options, and your personal referral link.
Earning points
How do I earn points?
How do I earn points?
You can earn points through a variety of fun and simple actions, including:
- Placing an order
- Submitting a photo or video
- Leaving a review
- Celebrating your birthday 🎉
- Liking us on Facebook
- Following us on Instagram or TikTok
How many points do I earn per purchase?
How many points do I earn per purchase?
You’ll earn 1 point for every $1 spent (excluding shipping and discounts). The more you shop, the more you earn!
Can I earn points for past purchases?
Can I earn points for past purchases?
Points can only be earned on purchases made after joining the program. Make sure you’re logged in when checking out to earn points!
Redeeming Points
How do I redeem my points?
How do I redeem my points?
Simply log in and head to the Cashmere Rewards panel. Choose from available rewards like discount vouchers and apply them at checkout.
How much are my points worth?
How much are my points worth?
You can redeem points at any time, 20 points equals $1 off. Save them up or use them as you go!
Is there a minimum spend to redeem rewards?
Is there a minimum spend to redeem rewards?
You will need to have a minimum of 20 points before you can redeem rewards. You’ll see all available options clearly listed in your Rewards panel.
Do my points expire?
Do my points expire?
Yes, points expire 24 months after your last activity. We’ll send you a reminder before that happens, so you have time to use them.
Can I use my rewards with other discounts or promo codes?
Can I use my rewards with other discounts or promo codes?
Only one discount code can be applied per order, so rewards redeemed as discount codes can’t be combined with other promo codes.
However, sitewide discounts or automatic promotions will still apply, and you can redeem your points on top of those for extra savings.
Referral Program
How does the referral program work?
How does the referral program work?
Refer your friend and they’ll receive $10 off their first order. Once they make a purchase, you’ll earn 200 points ($10 value) as a thank-you gift!
Where do I find my referral link?
Where do I find my referral link?
Your unique referral link is located in your Cashmere Rewards panel. Share it via Facebook, Email, or copy it directly. it’s easy and seamless.
Is there a limit to how many people I can refer?
Is there a limit to how many people I can refer?
Nope, there’s no limit! The more friends you refer, the more rewards you’ll rack up.
Still have questions?
Get in touch via Contact Us. Don’t forget to explore our blog for ideas on how to use your rewards!
