Privacy policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from cashmere-syrups.myshopify.com (the “Site”).
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
-"Session recording" - from time to time, we collect anonymous recordings of a user's experience on our site such as button clicks and scrolls. This helps us to create a better experience for our customers and diagnose bugs quickly. We never record the entering of sensitive information such as credit card info. All data is deleted after 30 days and is collected in accordance with Australian Consumer Law.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.
Additionally, upon opting into email and/or sms marketing via any of the sign-up forms on our site, we will collect and store this information.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Additionally, we use this Device Information to:
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Sharing your personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioural advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Minors
Content on this site is not age-restricted, but minors should seek parental or guardian permission before making any purchases.
Some of the content on this site depicts/mentions the consumption of alcohol, particularly content related to our range of cocktail mixers. However, please note that none of our products contain alcohol.
Any content containing references to alcohol is intended for adult viewing; parents and guardians should provide guidance to any minors viewing this content.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@cashmeresyrups.com.au or by mail using the details provided below:
The Rainbow Syrup Company
8 Kenworth Place, Brendale QLD 4500, Australia
2022 Giveaways
All Giveaways:
To enter, just enter your first name, last name, email and phone
number in the provided form.
You can only enter each competition once.
Entries are open from 1st November 2022 and will close at 12am
AEST on Thursday, 17th November. The giveaway will be drawn on
Friday 18th November at xx, at the Rainbow Syrup Company office.
The prize details are as follows:
Home Sweet Home Giveaway
1 Coffee Machine
1 Coffee Grinder
2 Bags of The Cashmere Blend Specialty Coffee
Pack of 5 Syrup Pumps
1 bottle of each flavour in Cashmere Syrups Coffee Syrup range
2 Candles by Cashmere Vanilla Scented Candles
2 Candles by Cashmere Salted Caramel Scented Candles
Ultimate Entertainers Giveaway
1 Ice Crusher
16 Piece Rose Gold Cocktail Set
Set of 4 Hurricane Cocktail glasses
2 Reusable Metal Straw Sets
1 bottle of each flavour in Cashmere Syrups Cocktail Mixer range
2 Candles by Cashmere Margarita Scented Candles
2 Candles by Cashmere Espresso Martini Scented Candles
Ultimate Picnickers Giveaway
1 Natural 4 Person Deluxe Picnic Basket Set
1 Glass Drink Dispenser
2 bottles of each flavour in Cashmere Syrups Iced Tea range
Ultimate Coffee Syrups giveaway
216 Bottles of any combination of Cashmere Syrups Standard
Coffee Syrup range (Caramel, Vanilla, Hazelnut, White Chocolate,
Butterscotch, Salted Caramel, Peppermint, Irish Cream,
Macadamia) delivered in monthly instalments (3 boxes of 6
syrups each month)
--
Each participant will be assigned a random number upon entry. A
random number generator will then be used to select the winner for
each prize category.
The cafe prize will be drawn first, followed by the coffee prize,
cocktail prize and iced tea prize.
The prize winners will be announced through our email newsletter
and each winner will also be notified through their provided email
address or phone number.
If we are unable to contact the winner within 28 days of the prize
draw, a second chance draw will take place 28 days after the initial
draw.
Privacy collection notice
By entering this competition, you consent to receiving marketing content
from Cashmere Syrups, as outlined in our Privacy Policy. You can access
how the provided personal information will be collected, used, and shared
in the above privacy policy.
